{"id":9589,"date":"2020-09-10T10:10:16","date_gmt":"2020-09-10T10:10:16","guid":{"rendered":"https:\/\/turboformz.com\/faq\/"},"modified":"2022-04-29T18:23:22","modified_gmt":"2022-04-29T18:23:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/turboformz.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

\n\t\tHow many employees can complete the form?
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\t\tAn unlimited number. You can offer the form to your entire team.\t<\/p>\n

\n\t\tIs it easy to create a form?
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\t\tVery simple! We have made videos available to guide you. Just choose the questions and drag it to the appropriate place.\t<\/p>\n

\n\t\tHow can I get help?
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\t\tIf you have any questions during the creation of your questionnaire, you can call our technical support service who is there to assist you. It’s free!\t<\/p>\n

\n\t\tCan I modify or change the questions in a quiz if I want to?
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\t\tYes. You can modify the questions at any time, free of charge. Completed questionnaires will be archived according to the questions and answers provided by that date.\t<\/p>\n

\n\t\tIs the app designed for small businesses?
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\t\tYes! Our solution is designed to meet the needs of businesses of all sizes.\t<\/p>\n

\n\t\tCan I put my business information directly on the forms?
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\t\tYes. You can personalize all questionnaires by adding your logo, your address, etc.\t<\/p>\n

\n\t\tIs it possible to number the forms?
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\t\tYes. You can number each questionnaire and start the counter at the number of your choice.\t<\/p>\n

\n\t\tHow many forms can be completed per month?
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It depends on the packages<\/strong><\/a> you choose.<\/p>\n

\n\t\tCan I start filling out the form at the start of the day and come back to finish it at the end of the day?
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\t\tYes. You can save it anytime and come back to it when you’re ready to finish it.\t<\/p>\n

\n\t\tCan I set up a mandatory response to certain questions?
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\t\tYes. When you create your questionnaires, you can define questions that must be answered.\t<\/p>\n

\n\t\tWhat happens if I choose a 500 response form package and exceed that number during the month?
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\t\tYou will then have to pay for an additional form and pay a fee of $14.99 for that month.\t<\/p>\n

\n\t\tCan the form be completed even if there is no cellular network?
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\t\tCurrently, you must have access to a cellular or Wi-Fi network to complete the questionnaire.\t<\/p>\n

\n\t\tCan I send the questionnaire to one employee only?
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\t\tYes. You can make a form available to a single employee or to a specific group of employees.\t<\/p>\n

\n\t\tCan an employee sign the form?
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\t\tYes. It is possible to add a signature on the forms.\t<\/p>\n

\n\t\tWhen and how do I receive completed employee forms?
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\t\tYou have access to a dashboard that is accessible from anywhere in real-time. As soon as an employee has completed their form, you receive it in real time!\t<\/p>\n

\n\t\tCan my client sign the questionnaire?
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\t\tYes. It is possible to add a customer signature. Once the employee has completed the form, they can present the mobile device to the customer to obtain their signature.\t<\/p>\n

\n\t\tCan I email the forms?
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\t\tOnce the form is completed, the employee can simply email it from their mobile device (in one or more emails). You can also submit a form from the dashboard.\t<\/p>\n